General mechanic

Yes. For many countries, especially in Southeast Asia and the Middle East, we can support clients with DDP shipping or advise on import documentation and customs processes. Let us know your location and we’ll assist accordingly.

Standard production time is 15–30 days depending on order volume and customization. Delivery time varies by country, but we always aim to meet your project deadlines with fast and reliable shipping.

Yes, we ship globally. Our amusement equipment is exported to over 30 countries including the Middle East, Southeast Asia, Europe, and North America. We work with trusted logistics partners to ensure smooth delivery and customs clearance.

Absolutely. We provide full OEM and customization services. You can choose the materials, colors, dimensions, and design of slides, climbing nets, seesaws, trampolines, and other equipment to suit your specific project needs.

For most unpowered amusement equipment, our MOQ is flexible and negotiable depending on the product and destination. We welcome both bulk orders from distributors and project-based purchases from contractors or developers.

Yes. All Chenyue equipment complies with international safety standards such as EN1176 and ASTM. We use durable, eco-friendly materials to ensure child safety in public parks, schools, and residential areas.

We offer full after-sales service, including installation guides, maintenance manuals, and remote technical support. For bulk orders or B2B clients, we provide 1-on-1 service to assist with project planning and installation supervision.